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©2026 SoundNova

Crafting a world of unforgettable sound

Contact

contact@sound-nova.com
+1 810 642 3342
9931 Corporate Campus Dr,
Louisville, KY 40223

Privacy Policy Terms of Service Refund Policy

Privacy Policy

Effective Date: January 1, 2026

SoundNova ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our music production services.

Information We Collect

We may collect the following information when you engage with our services:

Name, email address, and phone number provided via contact forms or direct communication
Project details, audio files, and creative briefs shared for production purposes
Payment information processed securely through third-party payment providers
Usage data and cookies when you visit our website

How We Use Your Information

To deliver custom music production, mixing & mastering, song arrangement, melody creation, vocal tuning, audio editing, ghost production, and remix production services
To communicate project updates, invoices, and delivery timelines
To improve our services and website experience
To comply with legal obligations

Data Sharing

We do not sell or rent your personal data to third parties. We may share information with trusted service providers (e.g., cloud storage, payment processors) solely to fulfill your project.

Data Retention

We retain your project files and personal data for up to 2 years after project completion, unless you request earlier deletion.

Your Rights

You have the right to access, correct, or delete your personal data at any time by contacting us.

Contact Us

📧 contact@sound-nova.com

📞 +1 810 642 3342

📍 9931 Corporate Campus Dr, Louisville, KY 40223

Terms of Service

Effective Date: January 1, 2026

By engaging SoundNova for any music production service, you agree to the following terms and conditions.

Services Provided

SoundNova offers professional music production services including:

Custom music production
Mixing & mastering
Song arrangement
Melody creation
Vocal tuning
Audio editing
Ghost production
Remix production

Project Agreement

All projects begin with a written brief or agreement outlining scope, deliverables, timeline, and pricing. Work commences only after a deposit or full payment is received, as agreed upon.

Revisions

Each project includes a defined number of revision rounds as specified in your project agreement. Additional revisions beyond the agreed scope may incur extra charges.

Intellectual Property

Upon full payment, the client receives full ownership and licensing rights to the final delivered files, unless otherwise agreed in writing (e.g., ghost production agreements may include additional confidentiality terms).

Confidentiality

SoundNova treats all client projects, briefs, and audio materials as strictly confidential. We do not share, publish, or use your work without explicit written consent.

Limitation of Liability

SoundNova is not liable for indirect, incidental, or consequential damages arising from the use of delivered audio files. Our total liability shall not exceed the amount paid for the specific project.

Governing Law

These terms are governed by the laws of the State of Kentucky, USA.

Contact Us

📧 contact@sound-nova.com

📞 +1 810 642 3342

📍 9931 Corporate Campus Dr, Louisville, KY 40223

Refund Policy

Effective Date: January 1, 2026

SoundNova is dedicated to delivering high-quality music production services. Please read our refund policy carefully before placing an order.

Deposits

All deposits paid to initiate a project are non-refundable. Deposits cover initial consultation, project planning, and reserved studio time.

Refund Eligibility

A partial or full refund of the remaining balance (excluding the deposit) may be issued in the following cases:

SoundNova is unable to deliver the agreed service within the specified timeline due to our fault
The project is cancelled by SoundNova before work has commenced
A mutual written agreement to cancel the project is reached before the first draft is delivered

Non-Refundable Situations

Client changes their mind after work has begun
Client is dissatisfied with creative direction after approving the initial brief
Delays caused by the client (e.g., late submission of materials, unresponsiveness)
Final files have been delivered and accepted

Revision Process

Before requesting a refund, clients are encouraged to utilize all included revision rounds. We are committed to achieving a result you are satisfied with.

How to Request a Refund

To request a refund, contact us in writing within 7 days of the issue arising. We will review your request and respond within 5 business days.

Contact Us

📧 contact@sound-nova.com

📞 +1 810 642 3342

📍 9931 Corporate Campus Dr, Louisville, KY 40223

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Products

Audio Editing

Audio Editing

$300.00

Regular price Sale price $300.00
Custom Music Production

Custom Music Production

$1,800.00

Regular price Sale price $1,800.00
Ghost Production

Ghost Production

$1,950.00

Regular price Sale price $1,950.00
Melody Creation

Melody Creation

$400.00

Regular price Sale price $400.00